Hosting on Airbnb can be a great way to earn some extra income, but it’s also important to remember that your guests are paying customers. That’s why it’s so important to aim for 5-star reviews.
Here are a few tips to help you make sure your guests have the best possible experience:
1. Make sure your listing is accurate
Be sure to describe your space, amenities, and location accurately.
This will help set guest expectations and avoid any surprises. Guests make their decisions on whether or not to book based on what they see in your listing, so it’s important to put your best foot forward.
2. Be responsive
Guests will often have questions about their stay, and the sooner you can answer them, the better.
By being responsive, you’ll show that you’re interested in providing a great experience for your guests.
3. Be flexible
Things come up, and sometimes guests need to change their plans.
If you can be flexible with them, it will go a long way in creating a positive experience.
This is especially helpful if they’re coming in from out of town and need to adjust to a new time zone. It will take extra communication with your cleaner booking but going the extra miles gets you the 5 stars.
4. Keep your space clean and tidy
This one is pretty self-explanatory! A clean and welcoming space will make guests feel more comfortable and help them enjoy their stay.
You do this by ensuring that there is no clutter, everything is in its place but more importantly pay cleaners more than the estate agents, so they are more inclined to look after your Airbnb’s and it goes without saying, they need the time to do a good clean.
5. Provide thoughtful amenities
Think about what your guests might need or want during their stay and try to provide it.
This could be anything from extra towels to a coffee maker. By providing thoughtful amenities, you’ll make your guests feel cared for.
6. Provide amenities that will make your guests’ stay more comfortable
Think beyond the basics like towels and sheets. Consider providing items like toiletries, coffee and tea, and snacks.
Little touches like this can go a long way in making your guests feel at home. Offer extras.
Following these tips will help you earn those 5-star reviews and keep your guests coming back!
To learn more, get in touch with us today.